Terms of use

1. Scope

These terms govern use of orive.co (ORIVE) and bookings sold through ORIVE. The operator is heybotti, proprietor Robert Linke, Stiftsgasse 17, 07407 Rudolstadt, Germany. By registering, publishing a listing or completing a booking you accept these terms.

2. Roles

• Seeker: the booker.
• Facilitator: the person or practice delivering the offering.
• ORIVE: directory and intermediation platform. ORIVE does not itself deliver the session, event or retreat unless expressly marked as an ORIVE-hosted offering.
• Partner listings (e.g. Eventbrite): catalog visibility only. Payment, seats and cancellation sit with the partner — not ORIVE.

3. Contract formation (ORIVE bookings)

A listing on orive.co is an invitation to book. For “Book on ORIVE” listings, the contract is formed when the card is successfully saved or payment is authorised on Stripe and ORIVE confirms the booking (booking pass / confirmation).

4. Prices and payment

• Marketplace prices are in euro unless stated otherwise.
• On ORIVE bookings: the card is saved at booking via Stripe; the charge runs after the session or at the timing shown on the listing.
• A €1.00 ORIVE intermediation fee is added to the offering price. The agreed rate goes to the facilitator (less Stripe/payout costs where disclosed).
• Card numbers are not stored on orive.co. Stripe processes payment data.
• Partner listings: final price and payment sit solely with the partner.

5. Seeker duties

• Booking and intake details must be accurate (name, email, and any participation or health information requested).
• Attend the stated time, place or online access; do not share access credentials.
• The facilitator’s house, safety and participation rules apply in addition.
• ORIVE is not a medical provider. Wellness offerings do not replace medical or therapeutic care.

6. Facilitator duties

• Listings, prices, capacity, location and description must be accurate and current (description quality per ORIVE requirements).
• Only list offerings you are qualified, insured and authorised to deliver.
• Honour booked dates or cancel/reschedule in time with a clear trail.
• Use guest and intake data only for the booked service and handle it lawfully.
• Payouts require a valid Stripe Connect account and correct tax details; facilitators remain responsible for their own tax obligations.

7. Cancellation and withdrawal

• Default for ORIVE bookings: free cancellation until 24 hours before start. After that and for no-shows, the amount may be charged.
• Listing-specific cancellation rules prevail when clearly shown before booking.
• Many time-specific leisure or personal services are excluded from the statutory 14-day withdrawal right. Where withdrawal applies, we will state it separately.
• Facilitator-side cancellations: ORIVE will work toward a rebooking or refund of the ORIVE-related amount; partner listings follow partner rules.
• Disputes on ORIVE bookings: robert.linke@me.com — reviewed case by case, fairly and with a record.

8. Content and accounts

Facilitators retain ownership of their listing content and grant ORIVE a non-exclusive licence to display and market it on the platform. ORIVE may refuse, suspend or remove listings that are misleading, unlawful, unsafe or contrary to these terms. Accounts may be restricted for abuse, suspected fraud or serious breaches.

9. Liability

ORIVE is fully liable for intent and gross negligence and for injury to life, body or health. For simple negligence, only for breach of essential duties and limited to foreseeable typical damage. Delivery of the service sits with the facilitator. For partner listings and external sites ORIVE is not responsible for content, price, availability or payment. Mandatory consumer rights remain unaffected.

10. Privacy

Processing of personal data: see the privacy policy.

11. Changes

ORIVE may update these terms when law, payment rails or platform features require it. Material changes will be indicated on orive.co. Continued use after the stated date may constitute acceptance where permitted by law. Confirmed bookings keep the terms in force at the time of booking.

12. Law and contact

German law applies. Mandatory consumer protections at the booker’s residence remain unaffected. Venue for merchants is the operator’s registered location.

Contact: robert.linke@me.com · Booking & payment · Partner terms · Privacy